6 Key Considerations for Women Safety in the BPO Industry
Pradnya Rekha • 18 Jul 2025
Key considerations for building real, tech-enabled women safety in India’s BPO sector.
#TechForHer #SmartSafetyDevices #SafeEverywhere #WomenSafety #WorkplaceSafety #POSHCompliance #HRLeadership #Tejo
India’s BPO industry is a vital growth engine and a major employer of women. But with late-night shifts, long commutes, and high-pressure environments, women safety in India’s BPO sector requires more than compliance checklists—it demands real, proactive strategies.
High-profile incidents like the India Today report on a woman techie abducted from her office cab highlight why women's security must be an organizational priority.
Here are 6 key considerations every BPO leader should focus on to build safer, more inclusive workplaces for women.
1. Prioritize Verified and Monitored Employee Transport
Safe transport is critical for women safety in India’s BPO industry, especially for late-night shifts. Companies must make secure commuting non-negotiable.
GPS-enabled cabs with route tracking and driver verification
Real-time monitoring dashboards for security teams
In-app panic buttons for immediate help
Training for drivers on safety protocols and behavior
Integration with enterprise safety solutions
2. Provide Discreet Women Safety Devices
Empowering women with personal safety devices ensures help is always within reach—even outside the office or company vehicles.
Wearable panic buttons that are easy to use in emergencies
GPS-enabled devices for live location sharing with security teams
App integrations that support direct alerts to command centers
Solutions tailored for high-risk commutes and urban settings
Learn more about advanced women safety devices and app features designed for Indian workplaces
3. Build Women-Centric Safety Policies
Strong policies are the backbone of women's security at work, especially in industries with night shifts and high employee churn.
Clear guidelines for transport, reporting, and emergency response
Defined escalation paths for incidents
Visible, mandatory safety briefings in onboarding
Regular reviews to ensure relevance and effectiveness
4. Invest in Training for Employees and Security Staff
Awareness is critical to making women safety a shared responsibility in BPO workplaces.
Safety training sessions tailored for BPO challenges
Role-specific modules for security staff and drivers
Interactive workshops on recognizing and responding to risks
Employee education on using safety devices and apps
5. Use Safety Apps for Real-Time Monitoring and Alerts
Women safety apps offer critical support for real-time risk management, giving women confidence even during challenging commutes.
Live location sharing during company-provided transport
SOS alerts sent instantly to security control rooms
Seamless integration with company command centers
Audit trails for HR and compliance purposes
6. Foster a Culture of Openness and Reporting
True women safety in India’s BPO industry depends on trust. Policies and devices are only effective if women can speak up without fear.
Confidential, anonymous reporting options
Zero-tolerance policies for retaliation
Transparent, timely investigations of all reports
HR and management accountability for outcomes
Encourage an open dialogue about safety needs and ideas
In Conclusion
Ensuring women safety in the BPO industry is more than compliance—it’s a moral and business imperative. By prioritizing verified transport, women safety devices, strong policies, continuous training, and real-time tech solutions, companies can create workplaces where women feel secure, valued, and empowered to thrive.
Empower your women workforce with Tejo—the 360° women’s safety solution combining smart wearables, intuitive safety apps, and command center support.
Learn more at Tejo.co.in.
Ready to Elevate Women’s Safety in Your Organization
