Employee Retention Starts with Safety: How BPOs Can Secure Women During Night Shifts
Pradnya Rekha • 07 Aug 2025
Protecting your women employees at night is the first step to retaining top talent in India’s BPO industry.
#WomenSafety #BPO #NightShiftSecurity #TejoSmartSafety
India’s BPO industry is one of the largest employers of women, especially in metropolitan hubs like Bengaluru, Pune, Hyderabad, and Gurugram. However, high attrition rates among women employees remain a persistent challenge for HR leaders.
One of the most overlooked reasons? Workplace and commute safety.
Late-night shifts, long commutes, and isolated office locations often create real risks and perceived fear.
An Economic Times report highlighted incidents where women BPO employees faced threats during office cab rides—causing distress and, in some cases, resignations.
To retain top female talent, BPOs must move beyond compliance and make women safety a strategic priority.
1. Verified and Monitored Employee Transport
The backbone of women safety in BPOs is safe and trackable transportation.
GPS-enabled cabs with real-time route tracking
Driver verification and regular background checks
In-app panic buttons for immediate help
Security team monitoring through live dashboards
2. Deploy Personal Safety Devices
BPOs can reduce attrition by giving women instant access to help, even outside company premises.
Wearable panic buttons linked to command centers
Live location tracking during commutes
Seamless integration with corporate safety apps
3. Establish Clear Women-Centric Safety Policies
High employee turnover often correlates with unclear or poorly enforced safety policies.
Mandatory night shift safety protocols
Escalation paths for any harassment or security incident
Transparent communication with women employees on all safety measures
See how personal safety devices improve women’s security → Tejo Safety Solutions
4. Invest in Training and Awareness
Safety is everyone’s responsibility, not just security staff.
Sensitization programs for drivers, male colleagues, and security staff
Employee training on using safety devices & apps
Encouraging open discussions on safety concerns
5. Leverage Technology for Real-Time Alerts
Smart technology is a game-changer for BPO retention strategies.
Safety apps enable live monitoring during shifts
SOS alerts reach security teams and emergency contacts instantly
Audit trails help HR and compliance teams track response times
Learn more about tech-enabled workplace safety in our blog → Understanding Women’s Safety in the Workplace
6. Build a Culture of Safety and Trust
Women stay longer in organizations where they feel valued and protected.
Anonymous reporting channels with zero retaliation
Regular safety audits and feedback surveys
Leadership involvement in promoting workplace safety initiatives
Conclusion
Employee retention in BPOs doesn’t start with higher salaries—it starts with making women feel safe.
By combining secure transport, wearable safety devices, transparent policies, and tech-powered monitoring, companies can create trustworthy, safe environments that women want to stay in.
Empower your women workforce with Tejo 360° Smart Safety Solutions—featuring wearable devices, safety apps, and centralized monitoring for BPO night-shift security.
Learn more → www.tejo.co.in
Ready to Elevate Women’s Safety in Your Organization
